Pet-First Store Shift Lead — Neighborly Service

Pet Supplies Plus 4007; Shelbyville (IN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Career growth

Competitive pay

Pet-first environment

Community-focused team

Job summary

Pet Supplies Plus 4007 is seeking a Store Shift Supervisor to lead the team during shifts, ensuring a friendly, neighborly experience while keeping daily operations running smoothly. You will guide team members, assist customers, and handle transactions to support a fast-paced store environment.

The ideal candidate has 2+ years in retail, strong customer service and sales skills, and the ability to manage multiple tasks.

Qualifications

• 2+ years of retail experience.
• Strong customer service and sales skills.
• Basic proficiency with Microsoft Office or similar tools.
• Ability to stand, bend, stoop, twist, and move for extended periods.
• Ability to lift up to 65 lbs.
• Flexible schedules (evenings, weekends, holidays).

Responsibilities

• Lead the team during your shift to ensure neighborly service.
• Assist customers with product selection and recommendations.
• Process transactions and support the register.
• Reconcile cash drawers and end-of-day procedures.
• Maintain a clean, safe store environment.
• Place and manage special orders and online order fulfillment.

Skills

Leadership

Customer service

Communication

Multitasking

Teamwork

Tools

Microsoft Office

Job description

Pet Supplies Plus 4007 is seeking a Store Shift Supervisor to lead the team during shifts, ensuring a friendly, neighborly experience while keeping daily operations running smoothly. You will guide team members, assist customers, and handle transactions to support a fast-paced store environment.

The ideal candidate has 2+ years in retail, strong customer service and sales skills, and the ability to manage multiple tasks.