Pet Store Shift Supervisor — Flexible Hours, Growth

Pet Supplies Plus; Crawfordsville (IN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedules

Pay increases

Pet care training programs

Promotion from within

Medical, dental & vision plans

Health savings accounts

Flexible spending accounts

Paid time off

Job summary

Pet Supplies Plus is seeking a Shift Supervisor to lead day-to-day store operations in a neighborly, pet-loving environment. You will guide teammates, ensure excellent customer service, and uphold safety, cleanliness, and operational standards.

Responsibilities include coverage for leaders, in-store training, and supporting recruiting and onboarding while delivering friendly, neighborly service to every customer and their pets.

Qualifications

• A high school diploma or GED.
• 2+ years of retail experience.
• Proficiency in Microsoft Office.
• Strong sales and customer service skills are a must.
• Ability to operate all equipment, including a forklift, to run the store is important, as well as the abiilty to climb ladders, bend, kneel, and lift up to 50 pounds (that cat litter can be heavy!).
• Ability to work flexible schedules, have reliable transportation, and must pass the drug screening (where allowed by law) and be 18 years or older

Responsibilities

• Partnering with store team leaders to learn and reinforce the PSP standards and daily management routines that make your store the favorite pet store in the neighborhood.
• Providing leadership coverage and covers management functions up to four times a week when team leaders are offsite.
• Adhering to operational policies and procedures (cleanliness, animal care, safety and security) that ensure exceptional service is provided to our neighbors.
• Learning and performing back office procedures – like making signs, updating price changes, and imputing cashier records – to comply with standards and expectations.
• Involvement in store recruiting, onboarding and team member development.
• Communicating opportunities to improve community engagement or store performance to the team leaders.
• Act as store team members when they’re not acting as the manager-on-duty or learning operational tasks.
• Willingness to perform nail trims on our furry friends.

Skills

Strong sales and customer service

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Pet Supplies Plus is seeking a Shift Supervisor to lead day-to-day store operations in a neighborly, pet-loving environment. You will guide teammates, ensure excellent customer service, and uphold safety, cleanliness, and operational standards.

Responsibilities include coverage for leaders, in-store training, and supporting recruiting and onboarding while delivering friendly, neighborly service to every customer and their pets.