Pet-Centric Shift Supervisor - Lead a Neighborly Team

Pet Supplies Plus - Wiscon Pet; Monona (WI); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Be part of a neighborly team

Career Growth & Advancement

Competitive Pay

Job summary

Pet Supplies Plus - Wiscon Pet is seeking a Store Shift Supervisor to lead the team on shift and ensure a neighborly, exceptional customer experience while daily operations run smoothly.

This role emphasizes strong customer service, retail leadership, and maintaining a clean, safe store environment in a fast-paced setting.

Join a pet-loving team that values reliable, hands-on leadership and the ability to manage multiple tasks in a neighborly community.

Qualifications

• 2+ years of retail experience.
• Strong customer service and sales skills.
• Basic proficiency with Microsoft Office or similar tools.
• Ability to stand, bend, stoop, twist, and move for extended periods of time.
• Ability to lift up to 65 lbs.
• Reliable transportation and ability to work flexible schedules (evenings, weekends, holidays).
• Must be 18+ years old and able to meet hiring requirements set by the local franchise owner.

Responsibilities

• Assist customers with product selection and provide recommendations.
• Process transactions, support the register, and handle returns or issues.
• Place and manage special orders and online order fulfillment.
• Reconcile cash drawers and complete end-of-day procedures.
• Maintain a clean, safe, and organized store environment.
• Lead the team during your shift and ensure a neighborly experience.

Skills

Hands-on leadership

Customer service

Communication

Multitasking

Team player

Tools

Microsoft Office

Job description

Pet Supplies Plus - Wiscon Pet is seeking a Store Shift Supervisor to lead the team on shift and ensure a neighborly, exceptional customer experience while daily operations run smoothly.

This role emphasizes strong customer service, retail leadership, and maintaining a clean, safe store environment in a fast-paced setting.

Join a pet-loving team that values reliable, hands-on leadership and the ability to manage multiple tasks in a neighborly community.