Pet Store Shift Lead: People-First & Growth

Pet Supplies Plus; Greenville (NC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Neighborhood-focused team

Career growth & advancement

Competitive pay

Pet-first environment

Job summary

Pet Supplies Plus in Greenville, NC is seeking a Store Shift Supervisor to lead a passionate pet-loving team during daily shifts. You will coach staff, ensure a neighborly, high-service store experience, and help keep operations running smoothly.

Ideal candidates have 2+ years in retail, strong customer service and sales skills, and the ability to manage tasks while keeping the store clean and welcoming for pets and people alike.

Qualifications

• 2+ years of retail experience.
• Strong customer service and sales skills.
• Proficient with Microsoft Office or similar tools.

Responsibilities

• Deliver friendly, neighborly service and help customers choose toys.
• Guide a pet parent and keep a welcoming store environment.
• Support daily operations and ensure smooth shift.
• Assign tasks and help teammates manage priorities.
• Assist customers with product selection and recommendations.
• Process transactions, support the register, returns, and issues.
• Manage special orders and online order fulfillment.
• Reconcile cash drawers and complete end-of-day procedures.
• Maintain a clean, safe, organized store.
• Step in to support the team during busy periods.

Skills

Customer service

Sales

Leadership

Tools

Microsoft Office

Job description

Pet Supplies Plus in Greenville, NC is seeking a Store Shift Supervisor to lead a passionate pet-loving team during daily shifts. You will coach staff, ensure a neighborly, high-service store experience, and help keep operations running smoothly.

Ideal candidates have 2+ years in retail, strong customer service and sales skills, and the ability to manage tasks while keeping the store clean and welcoming for pets and people alike.