Pet Store Floor Leader & Customer Experience Champion

Petco; Bridgeport (CT); On-site; USD 21,000 - 26,000; Full time

Job summary

Petco in Bridgeport, CT is seeking a dedicated Key Holder to support store leadership and deliver exceptional customer experiences on the sales floor. You will open and close the store, supervise partners, resolve issues, and ensure daily operations run smoothly while upholding Petco’s animal care standards.

The ideal candidate has retail experience, strong leadership and communication skills, and a hands-on approach to merchandising, cash handling, and safety.

Qualifications

• Previous retail experience required.
• Key holder or supervisory experience preferred.
• Strong leadership, problem-solving and decision-making skills.
• Excellent communication and interpersonal abilities.
• Basic math skills and experience handling cash and transactions.
• Reliable, responsible and detail oriented.

Responsibilities

• Open and close the store following cash handling, safety and security protocols.
• Supervise partners and serve as a point of contact when management is not present.
• Provide friendly, knowledgeable service and support daily store operations.

Skills

Leadership

Problem solving

Communication

Multi-tasking

Cash handling

Customer service

Job description

Petco in Bridgeport, CT is seeking a dedicated Key Holder to support store leadership and deliver exceptional customer experiences on the sales floor. You will open and close the store, supervise partners, resolve issues, and ensure daily operations run smoothly while upholding Petco’s animal care standards.

The ideal candidate has retail experience, strong leadership and communication skills, and a hands-on approach to merchandising, cash handling, and safety.