Pet Store Leader & Shift Supervisor

Petco Animal Supplies, Inc.; Waterford (CT); On-site; USD 21,000 - 30,000; Full time

Job summary

Petco Animal Supplies, Inc. in Waterford, CT is seeking a dedicated Key Holder to support store leadership, supervise partners on the floor, and ensure a welcoming, safe shopping environment for pets and customers.

You will open and close the store, assist with daily operations, merchandise, and inventory, and deliver friendly, knowledgeable service while upholding Petco’s animal care standards.

Qualifications

• Previous retail experience required; key holder or supervisory experience preferred.
• Strong leadership, problem-solving, and decision-making skills.
• Excellent communication and interpersonal abilities.
• Ability to multitask and thrive.

Responsibilities

• Open and close the store following all cash handling and safety protocols.
• Lead store partners on assigned shifts and ensure customer satisfaction.
• Deliver friendly, knowledgeable service and maintain store standards.
• Assist with inventory, merchandising, and daily store operations.
• Escalate concerns to store leadership when needed.

Skills

Retail leadership

Customer service

Communication

Problem-solving

Multitasking

Job description

Petco Animal Supplies, Inc. in Waterford, CT is seeking a dedicated Key Holder to support store leadership, supervise partners on the floor, and ensure a welcoming, safe shopping environment for pets and customers.

You will open and close the store, assist with daily operations, merchandise, and inventory, and deliver friendly, knowledgeable service while upholding Petco’s animal care standards.