Pet Care Floor Leader: Open, Lead & Delight Customers

Petco Animal Supplies, Inc.; Brookfield (CT); On-site; USD 22,000 - 28,000; Full time

Job summary

Petco Animal Supplies, Inc. is seeking a Key Holder to support store leadership in Brookfield, CT. You will supervise partners, open/close the store, and ensure a safe, welcoming environment for customers and pets.

Responsibilities include cash handling, merchandising, inventory tasks, and resolving issues on the floor. The role requires prior retail experience and strong leadership, communication, and problem‑solving abilities.

Qualifications

• Prior retail experience required; supervisory experience preferred.
• Strong leadership, problem-solving, and decision‑making skills.
• Excellent communication and interpersonal abilities.
• Ability to multitask and thrive in a fast-paced environment.
• Basic math skills and experience handling cash and transactions.
• Reliable, responsible, and detail oriented.

Responsibilities

• Open and close the store while following all cash handling, safety, and security protocols.
• Support daily store operations including sales, task execution, and recovery.
• Execute merchandising standards, including planograms, pricing accuracy, signage, and promotional set‑ups.
• Assist with inventory activities such as restocking, cycle counts, inventory integrity, and required inventory paperwork.
• Identify out-of-stocks, low inventory, or merchandising issues and communicate them to store leadership.
• Process transactions, refunds, and exchanges accurately and efficiently.
• Act as the primary point of contact in the absence of store management.
• Support sales initiatives and promotions to help achieve store goals.

Skills

Retail experience

Leadership

Communication

Multitasking

Cash handling

Attention to detail

Job description

Petco Animal Supplies, Inc. is seeking a Key Holder to support store leadership in Brookfield, CT. You will supervise partners, open/close the store, and ensure a safe, welcoming environment for customers and pets.

Responsibilities include cash handling, merchandising, inventory tasks, and resolving issues on the floor. The role requires prior retail experience and strong leadership, communication, and problem‑solving abilities.