Pet Resort Ops Leader – Assistant General Manager

National Veterinary Associates, Inc.; Roswell (GA); In loco; USD 53.000 - 55.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k) with employer match

HSA and FSA options

Disability insurance

Career growth opportunities

Pet-friendly workplace

Descrizione del lavoro

National Veterinary Associates, Inc. is seeking an Assistant General Manager for the Pet Resorts Roswell location. You will partner with the GM to oversee daily operations, develop the team, and deliver exceptional pet care and customer service.

You will lead with NVA values, manage shifts, ensure safety and cleanliness, and drive performance through KPIs, budgets, and staff development. A hands‑on approach in a busy resort environment is essential.

Competenze

• High school diploma or equivalent.
• 2–4 years of customer service experience; leadership experience is a plus.
• Strong communication skills and comfort leading teams in a hands‑on environment.
• Proficiency with Microsoft Office and point‑of‑sale systems.
• Availability to work up to 45 to 50 hours per week, including evenings and weekends.
• Valid driver’s license, current insurance and a vehicle for pet transport in emergencies.
• Ability to support and influence workplace change and improvement.

Mansioni

• Lead Resort Leadership Team and partner with the GM to drive culture and performance.
• Ensure safe, clean facilities and high‑quality pet care across operations.
• Manage staffing, scheduling, and adherence to labor guidelines.
• Support marketing, lead generation, and community partnerships to grow memberships and services.
• Report on KPIs and budget targets; drive data‑driven improvements and cost controls.

Conoscenze

Leadership experience

Strong communication

Microsoft Office

POS systems

50 hour week readiness

Formazione

High school diploma

Strumenti

Microsoft Office

POS systems

Descrizione del lavoro

National Veterinary Associates, Inc. is seeking an Assistant General Manager for the Pet Resorts Roswell location. You will partner with the GM to oversee daily operations, develop the team, and deliver exceptional pet care and customer service.

You will lead with NVA values, manage shifts, ensure safety and cleanliness, and drive performance through KPIs, budgets, and staff development. A hands‑on approach in a busy resort environment is essential.