Pet Resort Concierge | Flexible Hours & DailyPay

Destination Pet; Norwich (CT); Hybride; USD 23 000 - 25 000; Temps partiel

Avantages offerts par ce poste

Telehealth

401k

Pet Insurance

DailyPay

Résumé du poste

Destination Pet is hiring a Customer Service Representative in Norwich, CT with flexible working hours. You will welcome pet parents, answer phones, and guide clients through our facility while promoting services.

The role requires a positive, professional attitude and the ability to juggle multiple tasks in a busy pet-care environment. Responsibilities include handling check-ins/outs, cash handling, and responding to customer inquiries with empathy.

Qualifications

• Previous experience in customer service or retail is preferred.
• Strong communication skills across phone, in-person, and email channels.
• Able to multitask and stay professional under pressure.

Responsabilités

• Welcome pet parents and their VIPs with a friendly, 5-star level of service.
• Answer phones with a smile and multitask effectively.
• Tour new clients through the facility and upsell services.
• Maintain up-to-date vaccination records for safety.

Connaissances

Customer service

Retail experience

Communication skills

Multi-line phones

Formation

High school diploma or equivalent

Description du poste

Destination Pet is hiring a Customer Service Representative in Norwich, CT with flexible working hours. You will welcome pet parents, answer phones, and guide clients through our facility while promoting services.

The role requires a positive, professional attitude and the ability to juggle multiple tasks in a busy pet-care environment. Responsibilities include handling check-ins/outs, cash handling, and responding to customer inquiries with empathy.