Pet Parent Growth & Retention Manager

Dogtopia of Berkeley Heights; Berkeley Heights (NJ); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Bring Your Dog to Work!

Competitive pay with incentives

Job summary

Dogtopia of Berkeley Heights is seeking a Pet Parent Relationship Manager to lead local marketing, drive sales, and improve customer retention at our Berkeley Heights location. You’ll engage with pet parents, convert inquiries into enrollments, and promote daycare and spa services.

Join a fast-paced, dog-friendly team focused on delivering exceptional parent experiences, with opportunities for growth and promotional incentives based on performance.

Qualifications

• Proven sales and customer service experience.

Responsibilities

• Lead generation: build partnerships, guerrilla marketing, and digital ad performance.
• Promote Dogtopia: network, attend events, generate local buzz.
• Respond to inquiries and convert leads into Meet & Grets.
• Conduct tours and Meet & Grets to showcase daycare benefits.
• Close enrollments and upsell spa services and add-ons.
• Foster a welcoming community and drive repeat visits.

Job description

Dogtopia of Berkeley Heights is seeking a Pet Parent Relationship Manager to lead local marketing, drive sales, and improve customer retention at our Berkeley Heights location. You’ll engage with pet parents, convert inquiries into enrollments, and promote daycare and spa services.

Join a fast-paced, dog-friendly team focused on delivering exceptional parent experiences, with opportunities for growth and promotional incentives based on performance.