Dog Daycare General Manager — Lead Ops & Customer Experience

Dogtopia of Berkeley Heights; Berkeley Heights (NJ); Sur place; USD 70 000 - 110 000; Plein temps

Avantages offerts par ce poste

Bonus based on performance

Competitive salary

Employee discounts

Free food & snacks

Free uniforms

Paid time off

Training & development

Résumé du poste

Dogtopia of Berkeley Heights in New Jersey is seeking an energetic General Manager to lead our team. You will oversee daily operations, staffing, training, and guest service to ensure a safe, fun environment for dogs while delivering top results for the franchise.

This role offers hands-on leadership, coaching, performance reviews, and collaboration with the franchise owner. You should love dogs, be able to manage budgets, and foster a positive, high‑performing culture.

Qualifications

• Energetic, organized, business-minded leader.
• Experience in management or operations required.
• Passion for dogs and delivering high‑quality service.

Responsabilités

• Oversee daily operations and staffing.
• Coach and develop team; conduct performance reviews.
• Ensure exceptional customer service and safety for dogs.
• Manage budgets and controllable expenses.
• Collaborate with franchise owner to drive growth.

Connaissances

Management experience

Operations background

Customer service

Team leadership

Coaching

Staff scheduling

Budgeting

Description du poste

Dogtopia of Berkeley Heights in New Jersey is seeking an energetic General Manager to lead our team. You will oversee daily operations, staffing, training, and guest service to ensure a safe, fun environment for dogs while delivering top results for the franchise.

This role offers hands-on leadership, coaching, performance reviews, and collaboration with the franchise owner. You should love dogs, be able to manage budgets, and foster a positive, high‑performing culture.