Pet-Obsessed Concierge & Customer Care Pro

destinationpet; Greensboro (NC); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health benefits

401K

Discounted pet insurance

DailyPay access

Job summary

Destination Pet LLC is seeking a Customer Service Representative in Greensboro, NC. You will welcome pet parents and their pets, answer phones, and guide clients through our services to ensure a seamless visit in a busy, pet-friendly environment.

Join a team focused on caring for pets and people, with opportunities to balance tasks and provide exceptional guest experiences while supporting a cohesive team culture.

Qualifications

• Minimum high school diploma or equivalent.
• 1+ year of customer service experience preferred.
• Experience with multi-line phones and basic computer systems.

Responsibilities

• Welcome pet parents and VIPs, delivering friendly, efficient service.
• Answer phones and assist customers with inquiries and bookings.
• Tour facilities to new clients and promote services that keep tails wagging.

Skills

Customer service

Phone handling

Time management

Education

High school diploma or equivalent

Tools

POS system

CRM system

Job description

Destination Pet LLC is seeking a Customer Service Representative in Greensboro, NC. You will welcome pet parents and their pets, answer phones, and guide clients through our services to ensure a seamless visit in a busy, pet-friendly environment.

Join a team focused on caring for pets and people, with opportunities to balance tasks and provide exceptional guest experiences while supporting a cohesive team culture.