Pet Concierge & Customer Care Pro

destinationpet; Cornelius (NC); Hybrid; USD 19,000 - 22,000; Full time

Benefits offered by this job

Telehealth

401k

Pet Insurance

DailyPay

Job summary

Destination Pet LLC is hiring a Customer Service Representative for Camp Wagging Tails in North Carolina. You will greet pet parents, answer inquiries, schedule tours, and promote our services while keeping vaccination records current.

The role requires evenings, weekends, and holiday availability in a busy pet-care setting. Join a team that prioritizes friendly, professional interactions with clients and their pets, while handling transactions and supporting daily operations with a positive

Qualifications

• 1+ year of customer service experience preferred.
• High school diploma or equivalent required.

Responsibilities

• Welcome pet parents and their VIPs with warmth and professionalism.
• Answer phones and multi-task to assist clients.
• Tour new clients through the facility and promote services.
• Maintain up-to-date vaccination records for safety.
• Manage check-ins/check-outs with efficiency and personal touch.
• Handle transactions and balance cash at end of day.

Skills

Customer service

Communication

Phone etiquette

People skills

Pet-friendly

Education

High school diploma or equivalent

Tools

Multi-line phones

Computer systems

Job description

Destination Pet LLC is hiring a Customer Service Representative for Camp Wagging Tails in North Carolina. You will greet pet parents, answer inquiries, schedule tours, and promote our services while keeping vaccination records current.

The role requires evenings, weekends, and holiday availability in a busy pet-care setting. Join a team that prioritizes friendly, professional interactions with clients and their pets, while handling transactions and supporting daily operations with a positive