Pet Hospital Front Desk Specialist – Compassionate Care

BluePearl Pet Hospital; Glendale (WI); On-site; USD 25,000 - 37,000; Full time

Job summary

BluePearl Pet Hospital in Glendale, WI is hiring for Veterinary Receptionists. This role includes greeting clients, managing appointments, and supporting clients with compassion in a fast-paced environment.

Candidates must have prior Veterinary Receptionist experience and be able to work Day and Swing Shifts with rotating weekends and holidays. Pay range is $18.00-$27.00 per hour, with opportunities to grow within the team.

Qualifications

• Prior veterinary receptionist experience required.

Responsibilities

• Greet clients at the hospital entry with warm, professional acknowledgement.
• Maintain a friendly demeanor with strong eye contact and clear communication.
• Be a compassionate listener and speak clearly on the phone and in person.
• Assess each arriving client’s needs and the pet’s general condition.
• Determine whether an arrival is a stat emergency or standard case.
• Respond to non-patient calls and connect to the appropriate team member.
• Confirm all appointments in advance and inform clients how to prepare their pet.
• Offer emotional support and resources to grieving clients, as needed.
• Serve as liaison between clients and service agencies during handling of pet remains.

Skills

Veterinary receptionist experience

Job description

BluePearl Pet Hospital in Glendale, WI is hiring for Veterinary Receptionists. This role includes greeting clients, managing appointments, and supporting clients with compassion in a fast-paced environment.

Candidates must have prior Veterinary Receptionist experience and be able to work Day and Swing Shifts with rotating weekends and holidays. Pay range is $18.00-$27.00 per hour, with opportunities to grow within the team.