Pet Hospital Front Desk Specialist - Flexible Schedule

BluePearl Pet Hospital; Nashville (TN); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401k

Paid time off

Job summary

BluePearl Pet Hospital in Nashville, TN is seeking an extraordinary Veterinary Receptionist. You will greet clients warmly, listen with empathy, and coordinate appointments while assisting our veterinary team with compassionate client service.

The role requires calm composure in emotional situations, clear spoken and written communication, and the ability to triage when emergencies arise. Competitive pay and shift-based scheduling offered.

Qualifications

• Excellent customer service experience.
• Ability to calmly support clients during emotional times.
• Clear, friendly communication with clients and team.

Responsibilities

• Greet clients warmly and acknowledge them as they enter.
• Listen actively and respond with empathy and guidance.
• Speak clearly and calmly in person and on the phone.
• Assess each client’s needs and determine emergency vs standard status.
• Confirm appointments and share prep instructions with clients.
• Provide emotional support and resources to grieving clients.

Skills

Customer service

Compassionate listening

Clear communication

Job description

BluePearl Pet Hospital in Nashville, TN is seeking an extraordinary Veterinary Receptionist. You will greet clients warmly, listen with empathy, and coordinate appointments while assisting our veterinary team with compassionate client service.

The role requires calm composure in emotional situations, clear spoken and written communication, and the ability to triage when emergencies arise. Competitive pay and shift-based scheduling offered.