Pet Hospital Front Desk Coordinator

Brief Media, Inc.; Summerville (SC); On-site; USD 23,000 - 36,000; Full time

Benefits offered by this job

Trupanion pet insurance

Discounts on pet treatments and food

Annual continuing education allowance

BluePearl University training

Job summary

BluePearl Pet Hospital is hiring a Veterinary Receptionist to be the first point of contact for clients. The role requires calm, compassionate service, clear communication, and the ability to manage phone and in-person interactions with empathy.

Starting pay ranges from $17.00 to $26.00 per hour, with advancement through our competency leveling system. As a Client Services Coordinator, you will greet guests, assess needs, determine emergency status, confirm appointments, and provide support to

Responsibilities

• Greet clients with friendly eye contact and acknowledge them as they enter the hospital.
• Speak clearly, slowly, and calmly to clients in person and over the phone.
• Assess each arriving client’s needs and determine if the situation is an emergency or standard case.
• Confirm all appointments in advance and ensure clients know how to prepare their pets for visits.
• Offer emotional support to grieving clients with discretion and compassion.
• Serve as a liaison between clients and service agencies during handling of pet remains.

Skills

Compassionate listener

Clear communication

Emotional resilience

Job description

BluePearl Pet Hospital is hiring a Veterinary Receptionist to be the first point of contact for clients. The role requires calm, compassionate service, clear communication, and the ability to manage phone and in-person interactions with empathy.

Starting pay ranges from $17.00 to $26.00 per hour, with advancement through our competency leveling system. As a Client Services Coordinator, you will greet guests, assess needs, determine emergency status, confirm appointments, and provide support to