Pet Hospital Front Desk & Client Care Coordinator

BluePearl Pet Hospital; Spring (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Pet insurance

Education allowance

Paid time off

Leadership development

Job summary

BluePearl Pet Hospital in Spring, TX is seeking an experienced Client Service Coordinator to be the first point of contact for clients and their pets, ensuring a warm, professional welcome at every visit.

You will greet clients, assess needs, schedule and confirm appointments, relay information clearly, provide emotional support to grieving clients, and coordinate with team members to deliver compassionate care. This full-time role offers growth opportunities within our hospital family.

Qualifications

• Must have 1 year of Veterinary Receptionist experience.
• Experience delivering high-quality customer service in a veterinary setting is preferred.
• Ability to communicate compassionately with clients in emotional situations.

Responsibilities

• Greet clients and make a warm, professional first impression.
• Assess client needs and manage appointment flow.
• Communicate clearly with clients about procedures and preparation.
• Provide emotional support to grieving clients and connect them with resources as needed.
• Coordinate with team members to ensure smooth patient care.

Skills

Veterinary receptionist experience

Customer service

Calm under pressure

Job description

BluePearl Pet Hospital in Spring, TX is seeking an experienced Client Service Coordinator to be the first point of contact for clients and their pets, ensuring a warm, professional welcome at every visit.

You will greet clients, assess needs, schedule and confirm appointments, relay information clearly, provide emotional support to grieving clients, and coordinate with team members to deliver compassionate care. This full-time role offers growth opportunities within our hospital family.