Pet Hospital Front Desk: Client Relations Pro

Lovet Pet Health Care; Mesa (AZ); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Paid time off

Holidays

Uniform allowance

Health, Dental, Vision, and HSA

Parental leave

Mentorship

Development opportunities

Job summary

Lovet Pet Health Care in Mesa, AZ is hiring a Client Relations Specialist (Front Desk Receptionist) to greet clients, manage appointments, and handle payments at the front desk. You will be the first point of contact, providing a calm and compassionate presence to pets and their families.

The role requires good communication, basic office skills, and a friendly demeanor. Training and growth opportunities are offered within a supportive animal-hospital environment.

Qualifications

• Strong interpersonal and verbal communication skills.
• Basic office skills including typing, filing, and professional phone etiquette.
• High school diploma or equivalent preferred.

Responsibilities

• Greet patients and clients with a warm, friendly demeanor and create a calm, welcoming front desk environment.
• Answer questions or refer to the appropriate team member when needed.
• Update patient records accurately and efficiently.
• Collect and process payments from clients.
• Retrieve prescriptions as requested and assist with pet supply and grooming purchases.
• Maintain a clean, organized front lobby area and ensure smooth check-in/check-out processes.

Skills

Interpersonal skills

Verbal communication

Typing

Filing

Phone etiquette

Education

High school diploma or equivalent

Job description

Lovet Pet Health Care in Mesa, AZ is hiring a Client Relations Specialist (Front Desk Receptionist) to greet clients, manage appointments, and handle payments at the front desk. You will be the first point of contact, providing a calm and compassionate presence to pets and their families.

The role requires good communication, basic office skills, and a friendly demeanor. Training and growth opportunities are offered within a supportive animal-hospital environment.