Pet Care Front Desk Specialist - Client Relations

8011 Dove Valley Animal Hospital, LLC; Cave Creek (AZ); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

PTO 3 weeks first year

7 paid holidays

Uniform allowance

Health, Dental, Vision, and HSA

Paid parental leave

Hands-on training and mentorship

Growth opportunities

Job summary

Lovet Pet Health Care is hiring a Client Relations Specialist (Front Desk Receptionist) in Dove Valley. This role supports a busy animal hospital by greeting clients, handling payments, updating records, and assisting with product purchases and prescriptions.

The position offers strong training, growth opportunities, and a supportive team environment within a network of pet healthcare facilities. We value compassion, clear communication, and patient-first service.

Qualifications

• Greeting patients and clients with warmth and professionalism.
• Basic office tasks including typing, filing, and phone etiquette.
• Ability to update patient records accurately.
• Handle payments and assist with prescriptions or product purchases.

Responsibilities

• Greet patients and clients with a warm, friendly smile and convey a calm, compassionate demeanor.
• Assist clients with questions or direct to the appropriate team member.
• Update patient records and collect payments.
• Assist with prescription retrieval and product purchases.
• Maintain a tidy front desk and lobby area.

Skills

Interpersonal skills

Communication skills

Customer service

Education

High school diploma (preferred)

Job description

Lovet Pet Health Care is hiring a Client Relations Specialist (Front Desk Receptionist) in Dove Valley. This role supports a busy animal hospital by greeting clients, handling payments, updating records, and assisting with product purchases and prescriptions.

The position offers strong training, growth opportunities, and a supportive team environment within a network of pet healthcare facilities. We value compassion, clear communication, and patient-first service.