Pet Care Front Desk & Client Services Specialist

Talentify; Mesa (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Brown Road Animal Clinic in Mesa, AZ is seeking a friendly Client Service Representative to join our team. You’ll welcome clients and their pets, answer phones, schedule appointments, process payments, and keep client records up to date.

We value teamwork and a compassionate approach. Previous customer service is preferred but not required; veterinary experience is a plus. This is a full-time or part-time position at a busy clinic, with opportunities to grow within our caring community.

Qualifications

• Previous customer service experience is preferred but not required.
• Veterinary experience is a plus.

Responsibilities

• Welcome clients and their pets with warmth and professionalism.
• Answer phone calls, schedule appointments, and respond to client inquiries.
• Coordinate patient check-in and check-out, process payments, and maintain accurate client information.
• Work closely with our veterinary team to keep clients informed and support a positive visit.

Skills

Customer service

Communication

Organization

Compassion

Job description

Brown Road Animal Clinic in Mesa, AZ is seeking a friendly Client Service Representative to join our team. You’ll welcome clients and their pets, answer phones, schedule appointments, process payments, and keep client records up to date.

We value teamwork and a compassionate approach. Previous customer service is preferred but not required; veterinary experience is a plus. This is a full-time or part-time position at a busy clinic, with opportunities to grow within our caring community.