Pet Hospital Client Service Specialist

Destination Pet; Scottsdale (AZ); Presencial; USD 25.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

401K

Discounted pet insurance

DailyPay

Descripción de la vacante

Destination Pet is seeking a Customer Service Representative at Raintree Pet Resort and Medical Center in Scottsdale, AZ. You will be the first point of contact for clients, welcoming them warmly, handling calls and emails, coordinating appointments, and processing payments with precise records.

The role requires polished communication, multitasking in a fast-paced veterinary setting, and proficiency with practice management software.

Formación

• Previous experience in a client service role (veterinary or healthcare preferred).
• Excellent communication, interpersonal, and organizational skills.
• Ability to multitask in a fast-paced environment while maintaining professionalism.

Responsabilidades

• Welcome clients and patients with warmth and professionalism.
• Answer phone calls and emails promptly with accurate information.
• Manage appointment scheduling and maintain client flow.
• Process payments and keep precise client/patient records.
• Collaborate with veterinarians and staff to support patient care.

Conocimientos

Client service

Excellent communication

Multitasking

Attention to detail

Computer proficiency

Empathy

Herramientas

Practice management software

Descripción del empleo

Destination Pet is seeking a Customer Service Representative at Raintree Pet Resort and Medical Center in Scottsdale, AZ. You will be the first point of contact for clients, welcoming them warmly, handling calls and emails, coordinating appointments, and processing payments with precise records.

The role requires polished communication, multitasking in a fast-paced veterinary setting, and proficiency with practice management software.