Pet Hospital Client Care Specialist

Destination Pet, LLC; Porter (TX); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Health benefits

401K

Discounted Pet Insurance

Job summary

Destination Pet LLC is seeking a Customer Service Representative for All Community Animal Hospital. You will warmly welcome clients and patients, manage scheduling, handle inquiries, process payments, and support veterinary staff with professional discretion and care for pets.

The role requires excellent communication, multitasking, and a compassionate approach to pet owners in a fast-paced hospital setting. Competitive benefits and daily Earned Wage access available.

Qualifications

• Experience in client services, veterinary or healthcare preferred.
• Strong written and verbal communication.
• Excellent organizational and multitasking abilities.
• Professional appearance and demeanor with genuine compassion for pets.

Responsibilities

• Welcome clients and patients with warmth, professionalism and empathy.
• Answer calls and emails promptly with accurate information.
• Manage appointment scheduling and maintain client flow.
• Process payments and maintain precise client/patient records.
• Collaborate with veterinarians and staff to support patient care.
• Handle client concerns with discretion and problem-solving skills.
• Uphold confidentiality and service excellence.
• Assist with additional duties as assigned.

Skills

Customer service

Communication

Interpersonal skills

Organizational skills

Multitasking

Computer skills

Practice management software

Compassion for pets

Job description

Destination Pet LLC is seeking a Customer Service Representative for All Community Animal Hospital. You will warmly welcome clients and patients, manage scheduling, handle inquiries, process payments, and support veterinary staff with professional discretion and care for pets.

The role requires excellent communication, multitasking, and a compassionate approach to pet owners in a fast-paced hospital setting. Competitive benefits and daily Earned Wage access available.