Pet Hospital Client Concierge & Care Coordinator

Medical Management International, Inc.; Florida; On-site; USD 21,000 - 27,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) and Roth

Student Debt Relief Program (for Full‑

Paid Time Off

Mental Health Resources

Life Insurance

Disability Insurance

FSA

HSA

Parental Leave

Continuing Education Allowance

Back-Up Care & Family Support

Fertility & Family Building Support

Wellness Programs

Commuter Benefits

Wellness for Pets

Job summary

Banfield is seeking a Client Service Coordinator to manage the flow of clients and pets through the hospital, maximizing the productivity of the veterinary medical team and ensuring clear communication with associates and clients.

The role emphasizes a welcoming, efficient environment and aims to encourage client return and referrals, while supporting a positive and collaborative team culture across the hospital.

Responsibilities

• Drive the flow of clients and pets through the hospital.
• Maximize the productivity of the veterinary medical team by increasing client/pet throughput.
• Ensure clear and friendly communication with associates and clients.

Job description

Banfield is seeking a Client Service Coordinator to manage the flow of clients and pets through the hospital, maximizing the productivity of the veterinary medical team and ensuring clear communication with associates and clients.

The role emphasizes a welcoming, efficient environment and aims to encourage client return and referrals, while supporting a positive and collaborative team culture across the hospital.