Pet Health Receptionist & Client Care Coordinator

Mission Pet Health; Scottsdale (AZ); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

Teladoc access

Pet care discount

Educational assistance (AVMA)

Job summary

Mission Pet Health in Scottsdale, AZ is seeking a Receptionist to be the first point of contact for clients and guests, managing a multi-line phone system, greeting patients with empathy, and ensuring smooth clinic flow.

You will handle appointment scheduling, maintain medical records, and process financial transactions while educating clients on preventive care and hospital services to support optimal pet health.

Qualifications

• Excellent customer service and genuine love for animals.
• Strong communication skills and ability to stay calm under pressure.
• Excellent organizational skills and ability to multitask in a fast-paced setting.
• Team-oriented mindset with ability to work independently and under guidance.
• Experience with veterinary software is preferred; flexible weekends/holidays required.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system and greet clients.
• Ensure Seamless Care Coordination: maintain medical records, manage appointments, and process payments.
• Advocate for Pet Health: educate clients on preventive care and hospital services.

Skills

Customer service

Communication

Organizational skills

Teamwork

Vet software experience

Tools

Veterinary software

Job description

Mission Pet Health in Scottsdale, AZ is seeking a Receptionist to be the first point of contact for clients and guests, managing a multi-line phone system, greeting patients with empathy, and ensuring smooth clinic flow.

You will handle appointment scheduling, maintain medical records, and process financial transactions while educating clients on preventive care and hospital services to support optimal pet health.