Pet Health Receptionist: Caring Coordinator & Advocate

Livewell Animal Hospital of Riverview; Riverview (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

EAP

401k

Life Insurance

Disability coverage

Pet care discounts

Discount platform access

Teladoc 24/7

Job summary

Mission Pet Health is seeking a friendly receptionist to join our network. You will greet clients, answer calls, manage appointments, and help keep medical records accurate in a busy veterinary setting.

We value empathy, clear communication, and a collaborative spirit. Benefits include comprehensive coverage and professional development opportunities within a nationwide veterinary network.

Qualifications

• Passion for customer service and love for animals.
• Excellent communication and calm judgment under stress.
• Strong organizational skills and multitasking in fast-paced settings.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients warmly, reflect compassionate care.
• Coordinate care: maintain accurate medical records, schedule appointments, handle financial transactions.
• Educate clients on preventative care and hospital services to ensure optimal pet health.
• Provide a compassionate, empathetic presence and treat each pet like your own.

Skills

Customer service

Communication

Organizational skills

Team player

Vet software

Tools

EMR system

Job description

Mission Pet Health is seeking a friendly receptionist to join our network. You will greet clients, answer calls, manage appointments, and help keep medical records accurate in a busy veterinary setting.

We value empathy, clear communication, and a collaborative spirit. Benefits include comprehensive coverage and professional development opportunities within a nationwide veterinary network.