Pet Care Receptionist — Calm, Coordinated & Compassionate

Aiken Animal Hospital; Aiken, Northern (SC, KY); Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401k retirement plan

Teladoc access

Employee Assistance Program (EAP)

Discounted veterinary care

Professional development

Job summary

Mission Pet Health is seeking a friendly receptionist to join a nationwide network of veterinary teams. You will greet clients, manage calls, handle scheduling, and assist with billing while promoting compassionate pet care across our hospitals.

We offer comprehensive benefits, medical/dental/vision coverage, 401k, EAP, Teladoc access, and opportunities for professional development including AVMA-accredited programs. Location details vary across partner hospitals.

Qualifications

• Passion for providing excellent customer service.
• Exceptional communication skills for managing stress and conveying information clearly.
• Strong organizational skills to multitask in a fast-paced environment.
• Collaborative, team-first mindset and ability to work independently.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients with a positive attitude, and reflect compassionate care in every interaction.
• Ensure Seamless Care Coordination: maintain accurate medical records, manage appointment schedules, and handle financial transactions.
• Advocate for Pet Health: educate clients on preventative care and hospital services to ensure optimal pet care.
• Embody Compassion and Empathy: provide a calming presence for clients and treat each pet with care.

Skills

Customer service

Communication

Organizational skills

Team collaboration

Vet software

Tools

Vet software

Job description

Mission Pet Health is seeking a friendly receptionist to join a nationwide network of veterinary teams. You will greet clients, manage calls, handle scheduling, and assist with billing while promoting compassionate pet care across our hospitals.

We offer comprehensive benefits, medical/dental/vision coverage, 401k, EAP, Teladoc access, and opportunities for professional development including AVMA-accredited programs. Location details vary across partner hospitals.