Pet Health Concierge & Front Desk Lead (Flexible Schedule)

Mission Pet Health; Suwanee (GA); Hybrid; USD 30,000 - 42,000; Full time

Job summary

Mission Pet Health in Suwanee, GA is seeking a friendly Receptionist to be the Director of First Impressions. You will manage a multi-line phone system, greet clients with warmth, and reflect our compassionate care in every interaction.

You will coordinate care by maintaining medical records, scheduling appointments, handling payments, and supporting smooth hospital operations. A passion for animals, strong communication, organizational skills, and weekend flexibility are essential.

Qualifications

• Excellent customer service and patient care focus.
• Strong communication skills for client interaction and teamwork.
• Well-organized with the ability to multitask in a fast-paced setting.
• Flexible schedule including some weekends/holidays is required.

Responsibilities

• Manage a multi-line phone system and greet clients warmly.
• Maintain accurate medical records, scheduling, and financial transactions.
• Educate clients on pet health and hospital services to ensure quality care.
• Provide a compassionate, calm presence for clients and pets.

Skills

Customer service

Communication skills

Organizational skills

Teamwork

Flexible schedule

Tools

Veterinary software

Job description

Mission Pet Health in Suwanee, GA is seeking a friendly Receptionist to be the Director of First Impressions. You will manage a multi-line phone system, greet clients with warmth, and reflect our compassionate care in every interaction.

You will coordinate care by maintaining medical records, scheduling appointments, handling payments, and supporting smooth hospital operations. A passion for animals, strong communication, organizational skills, and weekend flexibility are essential.