Pet Health Concierge & Client Advocate

A Caring Doctor (Minnesota), P.A.; Wichita (KS); Sur place; USD 21 000 - 25 000; Plein temps

Avantages offerts par ce poste

Health Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Time Off

Résumé du poste

Banfield Pet Hospital is seeking a Client Service Coordinator to join our veterinary team. You will welcome clients and pets, educate them about wellness options, and help schedule appointments while supporting efficient hospital operations.

The role emphasizes customer service, accurate documentation, and professional communication within a veterinary setting. A high standard of integrity and teamwork is essential.

Qualifications

• High School Diploma preferred; 1 year of related experience is preferred.
• Fluent English with strong written and verbal communication skills.
• Ability to multi-task and provide attentive client service in a fast-paced hospital environment.

Responsabilités

• Promote hospital services and route clients/pets to maximize care and productivity.
• Educate clients about Optimum Wellness Plans and preventive care.
• Assist clients with documentation, pet information, and invoices; schedule appointments.

Connaissances

Customer Focus

Communication

Multi-tasking

Teamwork

Integrity

Problem Solving

Formation

High School Diploma

Outils

Microsoft Word

Excel

Outlook

Access

Description du poste

Banfield Pet Hospital is seeking a Client Service Coordinator to join our veterinary team. You will welcome clients and pets, educate them about wellness options, and help schedule appointments while supporting efficient hospital operations.

The role emphasizes customer service, accurate documentation, and professional communication within a veterinary setting. A high standard of integrity and teamwork is essential.