Pet Clinic Receptionist: Warm Client Care & Scheduling

Mt. Pleasant Veterinary Clinic; Chesapeake (VA); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) Retirement Plan

Pet Care Discounts

Continuing Education

Career Growth

Team Environment

Job summary

Mt. Pleasant Veterinary Clinic is seeking a friendly Veterinary Receptionist to join our team in Chesapeake, VA. The role involves greeting clients and their pets, answering calls, scheduling appointments, processing payments, and maintaining patient records in a busy clinic.

The ideal candidate is organized, compassionate, professional, and able to multitask in a fast-paced environment. Prior reception experience is preferred but not required; familiarity with practice-management software is a

Qualifications

• Previous veterinary reception, veterinary, medical, or customer-service experience preferred, but not required.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Comfortable working in a fast-paced environment.
• Ability to multitask while maintaining a positive and professional attitude.
• Basic computer skills and willingness to learn veterinary practice-management software.
• Must be dependable, punctual, and able to work effectively as part of a team.
• A genuine love and respect for animals is essential.

Responsibilities

• Greet clients and their pets warmly and professionally.
• Answer phones, schedule appointments, and respond to client questions.
• Check clients in and out and process payments accurately.
• Maintain accurate patient and client records.
• Communicate appointment instructions, estimates, and follow-up information.
• Coordinate with veterinarians, veterinary technicians, and other team members.
• Handle prescription and food requests according to practice protocols.
• Maintain a clean, organized, and welcoming reception area.
• Assist with client communication by phone, email, and in person.
• Provide compassionate support to clients during routine visits and difficult situations.
• Perform other administrative and customer-service duties as needed.

Skills

Reception experience

Communication

Organization

Multitasking

Team player

Dependable

Positive attitude

Computer skills

Love animals

Tools

Practice-management software

Job description

Mt. Pleasant Veterinary Clinic is seeking a friendly Veterinary Receptionist to join our team in Chesapeake, VA. The role involves greeting clients and their pets, answering calls, scheduling appointments, processing payments, and maintaining patient records in a busy clinic.

The ideal candidate is organized, compassionate, professional, and able to multitask in a fast-paced environment. Prior reception experience is preferred but not required; familiarity with practice-management software is a