Veterinary Receptionist

Star Valley Veterinary Clinic; Chesapeake (VA); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) Retirement Plan

Pet Care Discounts

Continuing Education Opportunities

Team environment

Career growth opportunities

Job summary

Mt. Pleasant Veterinary Clinic in Chesapeake, VA seeks a friendly Veterinary Receptionist to join our client-focused team. You will greet clients and pets, manage phone calls, schedule appointments, check in/out, and handle payments in a busy, caring clinic.

The role requires strong communication, organization, and computer skills, with experience in a fast-paced veterinary setting preferred. We offer competitive pay and a supportive work environment with opportunities for growth.

Qualifications

• Previous veterinary reception, veterinary, medical, or customer-service experience preferred, but not required.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Comfortable working in a fast-paced environment.
• Ability to multitask while maintaining a positive and professional attitude.
• Basic computer skills and willingness to learn veterinary practice-management software.

Responsibilities

• Greet clients and their pets warmly and professionally
• Answer phones, schedule appointments, and respond to client questions
• Check clients in and out and process payments accurately
• Maintain accurate patient and client records
• Communicate appointment instructions, estimates, and follow-up information
• Coordinate with veterinarians, veterinary technicians, and other team members
• Handle prescription and food requests according to practice protocols
• Maintain a clean, organized, and welcoming reception area
• Assist with client communication by phone, email, and in person
• Provide compassionate support to clients during routine visits and difficult situations
• Perform other administrative and customer-service duties as needed

Skills

Customer service

Communication

Organization

Multitasking

Teamwork

Computer skills

Tools

Practice-management software

Job description

Hospital Name: Mt. Pleasant Veterinary Clinic

Job Type: Support Staff

Description & Requirements

Veterinary Receptionist

Location: Chesapeake, VA
Employment Type: Full-Time/Part-Time
Schedule: Full time employment at 30 hours per week or more
Pay: $15-$18/hr based on experience

About Us

We are a compassionate, client-focused veterinary practice dedicated to providing exceptional care for pets and outstanding service to their families. We are looking for a friendly, dependable Veterinary Receptionist to join our team and help create a welcoming experience for every client and patient.

About the Role

The Veterinary Receptionist is often the first and last point of contact for our clients. The ideal candidate is organized, compassionate, professional, and comfortable working in a busy veterinary environment.

Responsibilities

• Greet clients and their pets warmly and professionally
• Answer phones, schedule appointments, and respond to client questions
• Check clients in and out and process payments accurately
• Maintain accurate patient and client records
• Communicate appointment instructions, estimates, and follow-up information
• Coordinate with veterinarians, veterinary technicians, and other team members
• Handle prescription and food requests according to practice protocols
• Maintain a clean, organized, and welcoming reception area
• Assist with client communication by phone, email, and in person
• Provide compassionate support to clients during routine visits and difficult situations
• Perform other administrative and customer-service duties as needed

Qualifications

• Previous veterinary reception, veterinary, medical, or customer-service experience preferred, but not required
• Excellent communication and interpersonal skills
• Strong organizational skills and attention to detail
• Comfortable working in a fast-paced environment
• Ability to multitask while maintaining a positive and professional attitude
• Basic computer skills and willingness to learn veterinary practice-management software
• Must be dependable, punctual, and able to work effectively as part of a team
• A genuine love and respect for animals is essential

What We Offer

• Competitive pay
• Health/Dental/Vision Insurance (full time)
• Paid Time Off (full time)
• 401(k)/Retirement Plan (full time)
• Employee Pet Care Discounts (full and part time)
• Continuing Education Opportunities (full and part time)
• Supportive and collaborative team environment (full and part time)
• Opportunities for professional growth (full and part time)