Veterinary Front Desk & Client Care Specialist

Shoreline Veterinary Hospital; Shoreline (WA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Disability insurance

Employee Assistance Program

401k options

Paid time off

Job summary

Shoreline Veterinary Hospital in Shoreline, WA seeks an outgoing Client Service Representative to be the face of the practice, greeting clients with warmth and compassion and helping create a welcoming atmosphere for the veterinary team.

You will manage appointment flow, answer inquiries, process transactions, and provide essential information about our services while multitasking across a multi-line phone system and in-person visits.

Qualifications

• 1+ years of experience in a customer service, reception, or client-facing role.
• Previous veterinary receptionist or healthcare-related front-desk experience preferred.
• Proficiency in communication, managing multiple phone lines, and scheduling appointments.

Responsibilities

• Greet visitors and be the face of the hospital with warmth and compassion.
• Schedule and manage appointment flow across a multi-line phone system and in-person visits.
• Process financial transactions and answer inquiries about services.
• Provide essential information about Shoreline Veterinary Hospital's services.

Skills

Excellent communication

Multi-line phone handling

Scheduling appointments

Job description

Shoreline Veterinary Hospital in Shoreline, WA seeks an outgoing Client Service Representative to be the face of the practice, greeting clients with warmth and compassion and helping create a welcoming atmosphere for the veterinary team.

You will manage appointment flow, answer inquiries, process transactions, and provide essential information about our services while multitasking across a multi-line phone system and in-person visits.