Pet Care Front Desk Pro — Client Service & Scheduling

East Bend Animal Hospital; Bend (OR); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life insurance and disability

Employee Assistance Program (EAP)

401k with company match

Paid time off

Personal pet discount

Uniform allowance

Job summary

East Bend Animal Hospital in Bend, Oregon is seeking an outgoing Veterinary Receptionist / Client Service Representative to welcome clients, manage appointments, and guide daily patient flow. You will handle multi-line phones and in-person interactions with compassion and clarity.

Ideal candidates have at least 1 year of customer service experience; veterinary front-desk experience is a plus. This full-time role offers $17–$20 per hour, with benefits including medical/dental/vision, 401k with

Qualifications

• 1 year of experience in a customer service, reception, or client-facing role
• Veterinary receptionist or healthcare front-desk experience preferred
• Proficiency with multi-line phone systems and in-person client interactions
• Strong verbal and written communication, compassionate service

Responsibilities

• Greet clients and serve as the welcoming face of the hospital
• Manage appointments and daily patient flow
• Answer multi-line phones and assist clients in person
• Process transactions and maintain financial records
• Provide information about services and support to clients

Skills

Customer service

Reception/front desk

Phone handling

Written communication

Scheduling

Cash handling

Team player

Job description

East Bend Animal Hospital in Bend, Oregon is seeking an outgoing Veterinary Receptionist / Client Service Representative to welcome clients, manage appointments, and guide daily patient flow. You will handle multi-line phones and in-person interactions with compassion and clarity.

Ideal candidates have at least 1 year of customer service experience; veterinary front-desk experience is a plus. This full-time role offers $17–$20 per hour, with benefits including medical/dental/vision, 401k with