Pet Care Team Lead – Flexible Hours & Growth

Petco; Bethel Park (Allegheny County); On-site; USD 21,000 - 28,000; Full time

Job summary

Petco is seeking a Key Holder to lead on the floor, supervise partners, and ensure a safe, welcoming Pet Care Center environment. You’ll support store leadership, deliver exceptional service, and manage daily activities to meet store goals and standards.

This role emphasizes front-line leadership, merchandising execution, and customer engagement in a fast-paced retail setting across Petco locations.

Qualifications

• Leadership and supervisory skills.
• Excellent customer service and communication.
• Cash handling and basic math proficiency.

Responsibilities

• Open and close the store, supervise partners, and act as on-floor leader.
• Deliver friendly, knowledgeable service and resolve customer questions.
• Execute merchandising standards and maintain inventory accuracy.
• Ensure safety and animal welfare in Pet Care Center environment.

Skills

Leadership

Customer service

Cash handling

Communication

Multitasking

Problem-solving

Job description

Petco is seeking a Key Holder to lead on the floor, supervise partners, and ensure a safe, welcoming Pet Care Center environment. You’ll support store leadership, deliver exceptional service, and manage daily activities to meet store goals and standards.

This role emphasizes front-line leadership, merchandising execution, and customer engagement in a fast-paced retail setting across Petco locations.