Pet Care Floor Leader — Open, Lead & Serve

Petco; Harrisonburg (VA); Sur place; USD 23 000 - 36 000; Plein temps

Résumé du poste

Petco is seeking a Key Holder to join our Pet Care Center team. You will help ensure smooth daily operations, deliver exceptional customer service, and maintain a safe, welcoming environment for pets and people.

You will support store leadership by supervising partners, opening and closing the store, and serving as a point of contact when management is not present. This role suits someone who enjoys leading on the floor and solving problems on the fly.

Qualifications

• Previous retail experience required; key holder or supervisory experience preferred.
• Strong leadership, problem‑solving, and decision‑making skills.
• Excellent communication and interpersonal abilities.
• Ability to multitask and thrive in a fast‑paced environment.
• Basic math skills and experience handling cash and transactions.

Responsabilités

• Open and close the store while following all cash handling, safety, and security protocols.
• Support daily store operations including sales, task execution, and recovery.
• Execute merchandising standards, including planograms, pricing accuracy, signage, and promotional set‑ups.
• Assist with inventory activities such as restocking, cycle counts, inventory integrity, and required inventory paperwork.
• Identify out-of-stocks, low inventory, or merchandising issues and communicate them to store leadership.
• Process transactions, refunds, and exchanges accurately and efficiently.
• Act as the primary point of contact in the absence of store management.

Connaissances

Retail experience

Leadership

Problem-solving

Communication

Multitasking

Cash handling

Description du poste

Petco is seeking a Key Holder to join our Pet Care Center team. You will help ensure smooth daily operations, deliver exceptional customer service, and maintain a safe, welcoming environment for pets and people.

You will support store leadership by supervising partners, opening and closing the store, and serving as a point of contact when management is not present. This role suits someone who enjoys leading on the floor and solving problems on the fly.