Pet Care Supervisor: Boarding & Grooming Lead

VCA Animal Hospitals, Inc; Sylvania (OH); Vor Ort; USD 20.000 - 29.000; Vollzeit

Benefits dieser Stelle

Generous employee pet discount

401k

Medical, vision and dental insurance

Paid holidays

Zusammenfassung

VCA SylvaniaVET in Ohio seeks an experienced Animal Care Supervisor to lead the Animal Care team and oversee boarding and grooming operations. You will hire, train, schedule, and supervise staff, ensure pet safety and well-being, and partner with the medical team to support patient care as needed.

You will maintain facility standards, manage client interactions during reservations, check-ins, stays, and check-outs, and contribute to outstanding customer experiences while driving efficient

Qualifikationen

• Previous animal care experience required.
• Knowledge of canine and feline behavior, body language, handling and restraint techniques.
• Strong leadership, communication, and organizational skills.
• Ability to communicate effectively with team members, hospital staff, and clients in person, by phone, email, text, and medical records.

Aufgaben

• Lead, coach, and supervise Animal Care team members.
• Recruit, train, schedule, and develop staff to support high-quality patient care and client service.
• Foster collaboration between boarding, grooming, and hospital teams through a "One Practice" approach.
• Assist with performance evaluations, coaching, corrective action, and employee development.
• Ensure clear communication across shifts, departments, and with clients.
• Maintain staffing schedules that support hospital needs and operational efficiency.
• Monitor boarding operations, pet care protocols, and facility standards.
• Support practice goals by identifying opportunities to improve revenue, control expenses, and solve operational challenges.
• Lead by example through professionalism, positivity, and effective communication.
• Perform additional duties and special projects as assigned.

Kenntnisse

Leadership

Communication

Organizational skills

Staff supervision

Microsoft Office

Tools

Microsoft Office

Outlook

Jobbeschreibung

VCA SylvaniaVET in Ohio seeks an experienced Animal Care Supervisor to lead the Animal Care team and oversee boarding and grooming operations. You will hire, train, schedule, and supervise staff, ensure pet safety and well-being, and partner with the medical team to support patient care as needed.

You will maintain facility standards, manage client interactions during reservations, check-ins, stays, and check-outs, and contribute to outstanding customer experiences while driving efficient