Animal Care Supervisor

Vicar Operating, Inc. dba VCA; United States; On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Pet discount

401k

Medical, vision and dental insurance

Paid holidays

Job summary

VCA SylvaniaVET seeks an experienced Animal Care Supervisor to lead our Animal Care team across boarding, grooming, and hospital operations, championing high-quality patient care and client service. You will coach staff, manage schedules, conduct trainings, and participate in evaluations while promoting a One Practice approach and open communication across shifts.

This full-time role offers a competitive package with pet discounts, health coverage, retirement plans, and holidays; starting pay is

Qualifications

• Experience in animal care or veterinary settings.
• Knowledge of canine and feline behavior and handling.
• Strong leadership and communication skills.
• Ability to communicate with team members, hospital staff, and clients.

Responsibilities

• Lead, coach, and supervise Animal Care team members.
• Recruit, train, schedule, and develop staff for high-quality patient care and client service.
• Foster collaboration between boarding, grooming, and hospital teams with a One Practice approach.
• Assist with performance evaluations, coaching, and employee development.
• Ensure clear communication across shifts, departments, and with clients.
• Maintain staffing schedules supporting hospital needs and efficiency.
• Monitor boarding operations, pet care protocols, and facility standards.
• Identify opportunities to improve revenue and control expenses.
• Lead by example with professionalism and effective communication.

Skills

Animal behavior

Leadership

Communication

Organizational skills

MS Office basics

Tools

Microsoft Office

Job description

We are seeking an experienced Animal Care Supervisor to join our leadership team. At VCA SylvaniaVET, our mission is to earn the trust of every pet parent by delivering exceptional care and service, building lifelong partnerships for their pets' health and well-being.

Key Responsibilities

• Lead, coach, and supervise Animal Care team members.
• Recruit, train, schedule, and develop staff to support high-quality patient care and client service.
• Foster collaboration between boarding, grooming, and hospital teams through a "One Practice" approach.
• Assist with performance evaluations, coaching, corrective action, and employee development.
• Ensure clear communication across shifts, departments, and with clients.
• Maintain staffing schedules that support hospital needs and operational efficiency.
• Monitor boarding operations, pet care protocols, and facility standards.
• Support practice goals by identifying opportunities to improve revenue, control expenses, and solve operational challenges.
• Lead by example through professionalism, positivity, and effective communication.
• Perform additional duties and special projects as assigned.

Minimum Qualifications

• Previous animal care experience required.
• Knowledge of canine and feline behavior, body language, handling, and restraint techniques.
• Strong leadership, communication, and organizational skills.
• Ability to communicate effectively with team members, hospital staff, and clients in person, by phone, email, text, and medical records.
• Basic proficiency with Microsoft Office, Outlook, and general computer applications.

Preferred Qualifications

• 2+ years Veterinary or Boarding Facility experience.
• 2+ years Supervisory experience in an animal-related field.

Required Experience

• 6 months to one year of Supervisory experience.
• 1+ year of Veterinary Assistant/ Technician Experience OR 2+ years Boarding Facility/ Kennel Experience.

Why You Should Consider Us

At VCA, your passion for medicine and compassion for pets and people is matched with a commitment to your professional growth.

Job Type

Full time (30+ hours)

Schedule

Schedule 6, 8 or 12 hour shifts Weekends and Holidays Mornings, Afternoons and Evenings

Benefits

• Generous employee pet discount
• 401k
• Medical, vision and dental insurance
• Paid holidays
• Compensation Starting at $18.00
• Will commensurate with experience

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).

We are proud to be an Equal Opportunity Employer. For a complete EEO statement please see our career page at vcacareers.com.

A leader in veterinary care, VCA Animal Hospitals is committed to taking care of the future of veterinary medicine. We are a family of hometown animal hospitals determined to positively impact pets, people and our communities. From primary care to emergency, urgent and specialty care, VCA delivers world-class medicine and hometown care to more than four million pets each year. We invest in cutting-edge tools, training and technology that enable Associates across our national network of hospitals to lead the industry today and into tomorrow.

Among our talented 35,000 Associates are nearly 7,000 veterinarians – including 500 who are board-certified specialists – nearly 4,000 credentialed technicians and over 10,000 veterinary assistants – all dedicated to giving pets the very best in medical care. The future of veterinary medicine is in our hands. Join us.