Boarding Supervisor

Pet Services of Washington, P.S.; Atlanta (GA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid vacation, sick days, and holidays

401(k) retirement plan

Personal employee pet care discounts

Job summary

VCA Briarcliff Animal Hospital in Atlanta is seeking an experienced Boarding Supervisor to join our leadership team. You will guide and mentor our animal care team while ensuring the highest standards of care for boarded and hospitalized pets.

This role emphasizes team coaching, safe operations, and effective communication with clients, doctors, and technicians. We offer competitive benefits and opportunities for professional growth within a supportive veterinary team.

Qualifications

• Prior experience in animal care (boarding, kennel, dog daycare, or veterinary hospital).
• Leadership, supervisory, or team lead experience strongly preferred.
• Excellent communication, interpersonal, and customer service skills.
• Strong organizational skills; ability to multitask in a fast-paced environment.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Ability to stand, walk, and be on your feet for extended periods; lift up to 40 pounds.

Responsibilities

• Oversee boarding department operations; train and schedule staff.
• Maintain clean, safe boarding areas and manage supplies.
• Communicate boarding updates and medication instructions to clients.
• Coordinate care with veterinarians and technicians for medical boarders and hospitalized pets.
• Provide hands-on support: cleaning, feeding, walking, bathing, and laundry.

Skills

Leadership

Communication

Organization

Flexible schedule

Physical stamina

Animal care

Job description

Do you have a passion for providing top-tier pet care and a knack for leading a dedicated team? VCA Briarcliff Animal Hospital is seeking an experienced and motivated Boarding Supervisor to join our leadership team!

The successful candidate will share our commitment to delivering exceptional service to our loyal clientele and the highest quality care to their boarded and hospitalized pets, while guiding and mentoring our animal care team.

What You'll Do (Job Responsibilities)

• Team Leadership & Training: Oversee the daily operations of the boarding department. Train, mentor, coach, and schedule the boarding staff and Animal Care Attendants to ensure consistent, high-quality care.
• Operations & Safety: Maintain a clean, safe, and highly organized boarding environment. Monitor inventory of pet care, cleaning, and feeding supplies, and coordinate ordering as needed.
• Client & Department Communication: Communicate professionally with clients regarding boarding reservations, special needs, medication instructions, and general updates.
• Collaborative Care: Act as a key liaison between the boarding team and our veterinary doctors/technicians to seamlessly coordinate care for medical boarders and hospitalized pets.
• Hands-on Care Support: Assist the team as needed with daily husbandry duties, including:

• Cleaning and disinfecting cages, runs, and common hospital areas.
• Feeding, watering, and monitoring the health and behavior of dogs and cats.
• Walking and exercising dogs.
• Bathing pets and doing laundry.
• Assisting Doctors and Technicians with safe patient handling when necessary.

What We're Looking For (Skills & Qualifications)

• Prior experience in animal care (boarding, kennel, dog daycare, or veterinary hospital) is required.
• Leadership, supervisory, or team lead experience is strongly preferred.
• Excellent communication, interpersonal, and customer service skills.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as required by the needs of the business.
• Ability to stand, walk, and be on your feet for extended periods, and safely lift up to 40 pounds.

Why Join the VCA Family?

We offer competitive compensation and great benefits for eligible employees!

• Medical, dental, and vision insurance.
• Paid vacation, sick days, and holidays.
• 401(k) retirement plan.
• Generous personal employee pet care discounts, access to continuing education, and opportunities for professional growth and leadership development!

Equal Opportunity Statements

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).