Compassionate Veterinary Receptionist & Front Desk Pro

Barry Veterinary Hospital, LLC; Town of Florida (NY); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k retirement options

Life Insurance

Disability coverage

Employee Assistance Program (EAP)

Discounted veterinary care for pets

Teladoc 24/7 access to doctors

Job summary

Mission Pet Health is seeking a Receptionist to join our network of veterinary teams. You will be the friendly face greeting clients, managing calls, scheduling appointments, and assisting with day-to-day operations to keep our hospitals running smoothly.

This role offers a competitive hourly rate, comprehensive medical/dental/vision benefits, and opportunities for professional development, including AVMA-accredited technician program support.

Qualifications

• Passion for delivering excellent customer service.
• Excellent communication skills for handling clients and staff.
• Strong organizational abilities with multitasking in a fast-paced setting.
• Collaborative, team-oriented mindset with ability to work independently.
• Experience with veterinary software is preferred.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients professionally, reflect compassionate care.
• Ensure seamless care coordination: maintain medical records, manage appointments, handle financial transactions.
• Advocate for pet health: educate clients on preventive care and hospital services.
• Embody compassion and empathy: provide a calm, respectful presence for clients and their pets.

Skills

Customer service

Communication

Organization

Team player

Vet software experience

Flexible schedule

Tools

Veterinary software

Job description

Mission Pet Health is seeking a Receptionist to join our network of veterinary teams. You will be the friendly face greeting clients, managing calls, scheduling appointments, and assisting with day-to-day operations to keep our hospitals running smoothly.

This role offers a competitive hourly rate, comprehensive medical/dental/vision benefits, and opportunities for professional development, including AVMA-accredited technician program support.