Pet Care Receptionist: Compassionate & Growth‑Focused

Lisbon Road Animal Hospital; Lewiston (ME); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k retirement plan

Life Insurance

Disability coverages

Employee Assistance Program (EAP)

Discounted veterinary care for your​s/

Teladoc 24/7 access

Job summary

Mission Pet Health is seeking a friendly receptionist to join our nationwide veterinary network. You will manage a multi-line phone system, greet clients, and coordinate care with compassionate, customer-focused service.

We offer comprehensive benefits, professional development, and opportunities across our 20,000+ veterinary professionals network. A flexible schedule including some weekends and holidays is required to support patient care across our network.

Qualifications

• Experience in customer-facing roles preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and stay organized in a fast-paced environment.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients with a positive attitude, and reflect compassionate care.
• Ensure seamless care coordination: maintain medical records, manage appointments, and handle financial transactions.
• Advocate for pet health: educate clients on preventative care and hospital services to ensure quality care.
• Embody compassion and empathy: provide a calm, respectful presence to clients and pets.

Skills

Customer service

Communication

Organizational skills

Team collaboration

Flexibility

Education

High school diploma or equivalent

Tools

Veterinary software

Job description

Mission Pet Health is seeking a friendly receptionist to join our nationwide veterinary network. You will manage a multi-line phone system, greet clients, and coordinate care with compassionate, customer-focused service.

We offer comprehensive benefits, professional development, and opportunities across our 20,000+ veterinary professionals network. A flexible schedule including some weekends and holidays is required to support patient care across our network.