Pet Care Receptionist & Client Services

sandbridgevet; Saint Augustine (FL); On-site; USD 40,116,000 - 51,577,000; Full time

Job summary

Sandbridge Vet in Saint Augustine, FL is a privately-owned veterinary clinic seeking an outgoing, dedicated and compassionate customer service-oriented individual to join our team.

The role focuses on direct client interaction, managing appointments, processing calls, handling prescriptions, and maintaining clean exam rooms and lobby areas to ensure a welcoming experience for pets and their people.

Qualifications

• Previous office and customer service experience preferred.
• Outgoing, mature, and compassionate personality.
• Experience working with clients to support pet health care needs.

Responsibilities

• Greet clients with a friendly demeanor.
• Process incoming calls and answer questions.
• Screen and schedule appointments.
• Handle prescriptions and billing tasks.
• Enter data into the computerized billing system and process payments.
• Retrieve prescriptions as needed.
• Maintain cleanliness of exam rooms and lobby.

Skills

Customer service

Office experience

Tools

Billing software

Job description

Sandbridge Vet in Saint Augustine, FL is a privately-owned veterinary clinic seeking an outgoing, dedicated and compassionate customer service-oriented individual to join our team.

The role focuses on direct client interaction, managing appointments, processing calls, handling prescriptions, and maintaining clean exam rooms and lobby areas to ensure a welcoming experience for pets and their people.