Veterinary Front Desk & Client Services Specialist

East Coast Veterinary Specialists LLC; Saint Augustine (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

East Coast Veterinary Specialists LLC in Saint Augustine, FL, seeks a friendly front desk receptionist to provide outstanding client service, manage check-ins, scheduling, and patient records.

You will handle financial transactions, route messages, assist with radiographs, and support the euthanasia process with compassion.

The role requires veterinary experience, strong communication, and the ability to work in a fast-paced setting with a collaborative team.

Qualifications

• High school diploma or equivalent required.
• Previous veterinary industry experience required.
• Experience using ezyVet and Weave preferred; CareCredit, Scratch Pay and Cherry familiarity helpful.

Responsibilities

• Greet and welcome clients and visitors to the hospital.
• Manage front desk operations and patient reports.
• Handle financial transactions including deposits, payments, and credit options.
• Schedule appointments and route radiographs.
• Maintain clean, organized front desk and lobby.
• Provide support during euthanasia process.
• Maintain patient files with accurate notes.
• Assist hospital staff and doctors as needed.

Skills

Customer service

Communication

Cash handling

Scheduling

Data entry

Team player

Attention to detail

Multitasking

Education

High school diploma or equivalent

Tools

ezyVet

Weave

CareCredit

Scratch Pay

Cherry

Job description

East Coast Veterinary Specialists LLC in Saint Augustine, FL, seeks a friendly front desk receptionist to provide outstanding client service, manage check-ins, scheduling, and patient records.

You will handle financial transactions, route messages, assist with radiographs, and support the euthanasia process with compassion.

The role requires veterinary experience, strong communication, and the ability to work in a fast-paced setting with a collaborative team.