Veterinary Client Care Specialist

Sandbridge Veterinary Hospital; Saint Augustine (FL); On-site; USD 26,000 - 36,000; Full time

Job summary

Sandbridge Veterinary Hospital in Saint Augustine, FL is seeking an outgoing, mature, dedicated team member to join our customer service–oriented staff. The role focuses on client interactions, appointment scheduling, and handling computerized patient records, linking clients with pet health care needs.

Ideal candidates have previous office or customer service experience; we value reliability, friendliness, and a passion for helping pets and their people.

Qualifications

• Previous office and customer service experience is preferred.

Responsibilities

• greeting clients with a smiling face
• processing incoming calls
• answer phone calls, which may include answering questions
• screening and scheduling appointments
• handling incoming and outgoing calls
• handling prescriptions
• entering data into a computerized billing system
• process credit card payments
• retrieve prescriptions
• maintaining cleanliness of exam rooms, lobby and lobby restrooms

Skills

Customer service

Job description

Sandbridge Veterinary Hospital in Saint Augustine, FL is seeking an outgoing, mature, dedicated team member to join our customer service–oriented staff. The role focuses on client interactions, appointment scheduling, and handling computerized patient records, linking clients with pet health care needs.

Ideal candidates have previous office or customer service experience; we value reliability, friendliness, and a passion for helping pets and their people.