Compassionate Vet Receptionist | Flexible Schedule, Benefits

Birch Island Veterinary Center, LLC; Jacksonville (FL); Hybrid; USD 19,000 - 28,000; Full time

Job summary

Birch Island Veterinary Center, LLC in Jacksonville, FL is seeking a friendly receptionist to be the first point of contact for clients and their pets at our clinic. You will manage a multi-line phone system, greet clients warmly, and help keep the front desk running smoothly.

You will also maintain medical records, schedule appointments, process payments, and assist in educating clients on preventive care while supporting a compassionate, patient-centered team.

Qualifications

• Customer service mindset with a love for animals.
• Excellent communication and stress management.
• Strong organization to multitask in a fast-paced clinic.
• Experience with veterinary software preferred.
• Flexible schedule including weekends/holidays.

Responsibilities

• Manage a multi-line phone system and greet clients.
• Maintain accurate medical records and appointment schedules.
• Handle financial transactions and maintain clinic efficiency.
• Educate clients on preventive care and hospital services.
• Provide a compassionate, empathetic front-line presence.

Skills

Customer service

Communication

Organization

Teamwork

Veterinary software experience

Flexible schedule

Tools

Veterinary software

Job description

Birch Island Veterinary Center, LLC in Jacksonville, FL is seeking a friendly receptionist to be the first point of contact for clients and their pets at our clinic. You will manage a multi-line phone system, greet clients warmly, and help keep the front desk running smoothly.

You will also maintain medical records, schedule appointments, process payments, and assist in educating clients on preventive care while supporting a compassionate, patient-centered team.