Veterinary Receptionist

Sandbridge Veterinary Hospital; Saint Augustine (FL); On-site; USD 26,000 - 36,000; Full time

Job summary

Sandbridge Veterinary Hospital in Saint Augustine, FL is seeking an outgoing, mature, dedicated team member to join our customer service–oriented staff. The role focuses on client interactions, appointment scheduling, and handling computerized patient records, linking clients with pet health care needs.

Ideal candidates have previous office or customer service experience; we value reliability, friendliness, and a passion for helping pets and their people.

Qualifications

• Previous office and customer service experience is preferred.

Responsibilities

• greeting clients with a smiling face
• processing incoming calls
• answer phone calls, which may include answering questions
• screening and scheduling appointments
• handling incoming and outgoing calls
• handling prescriptions
• entering data into a computerized billing system
• process credit card payments
• retrieve prescriptions
• maintaining cleanliness of exam rooms, lobby and lobby restrooms

Skills

Customer service

Job description

Career Opportunities with Sandbridge Veterinary Hospital

A great place to work.

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We are a privately-owned veterinary clinic seeking an outgoing, mature, dedicated and compassionate customer service-oriented individual to join our awesome veterinary team! Previous office and customer service experience is preferred, but the position will be offered to the individual who best fits our company philosophy. This position entails working directly with our clients to ensure that all of their pet's health care needs are satisfied. It also involves working with computerized patient records, scheduling appointments, post-appointment client interactions and other responsibilities required for the position. If you are a reliable, outgoing, friendly person who is dedicated to helping pets and their people, then this might just be the perfect job for you! Responsibilities include:

• greeting clients with a smiling face
• processing incoming calls
• answer phone calls, which may include answering questions
• screening and scheduling appointments
• handling incoming and outgoing calls
• handling prescriptions
• entering data into a computerized billing system
• process credit card payments
• retrieve prescriptions
• maintaining cleanliness of exam rooms, lobby and lobby restrooms