Pet Care Receptionist & Client Experience Pro

Pet Services of New Jersey, P.C.; Blairstown (IA); On-site; USD 25,000 - 29,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid vacation/sick days

401(k)

Pet discounts

Job summary

VCA Blairstown Animal Hospital is seeking a Part-Time Client Service Representative to be the friendly face in the reception area. You will greet clients, answer phones, schedule appointments, and check clients in and out, representing our AAHA-accredited practice.

You will place outbound follow-up calls, discuss services and fees, process payments, and help educate clients on preventive care and non-medical pet care.

Qualifications

• Customer service experience in a veterinary or medical setting.
• Experience greeting visitors and handling phones and scheduling.
• Ability to explain fees and process payments.
• Maintain a neat, clean facility and assist with light duties.
• Educate clients on services and non-medical pet care.

Responsibilities

• Greet visitors and answer telephones.
• Schedule appointments and check clients in and out.
• Place outbound follow-up calls to clients.
• Explain fees and process payments.
• Keep the hospital clean and maintain facilities.
• Educate clients on services, products, and non-medical pet care.

Skills

Customer service

Scheduling

Phone handling

Payment processing

Education clients

Pet care knowledge

Facility upkeep

Job description

VCA Blairstown Animal Hospital is seeking a Part-Time Client Service Representative to be the friendly face in the reception area. You will greet clients, answer phones, schedule appointments, and check clients in and out, representing our AAHA-accredited practice.

You will place outbound follow-up calls, discuss services and fees, process payments, and help educate clients on preventive care and non-medical pet care.