Pet Care Front Desk: Growth, Training & Perks

Pet Paradise; Orlando (FL); Sur place; USD 21 000 - 22 000; Plein temps

Avantages offerts par ce poste

Advancement opportunities

Leadership Academy

Dog Training Academy

Grooming Academy

Pet Day Camp

Free boarding

On-demand pay

Discounted veterinary care

Pet adoption assistance

Fitness reimbursement

Paid time off

401(k) with match

Health, dental and vision insurance

Employee Assistance Program

Résumé du poste

Pet Paradise is hiring a Front Desk Associate in Orlando. You will warmly welcome pet parents and their guests, manage check-ins/outs, coordinate suite placements, and maintain a clean lobby. You’ll handle calls and emails, perform cashier duties, and liaise with the veterinary team to support appointments and arrivals.

The role emphasizes customer service, teamwork, and flexibility to work varying shifts. Competitive starting wage with planned increases and a spectrum of employee perks and

Qualifications

• One to two years in a customer service role
• Detailed, but can work with a sense of urgency while providing exceptional customer service
• Cheerful, friendly, and a positive team-oriented attitude
• Strong written and verbal communication skills, and attention to detail
• Enjoys problem solving to provide guests and customers with a premier experience
• Requires physical labor including pet handling, walking, and standing for long periods of time
• Comfortable around dogs and able to lift up to 60 lbs
• Flexibility to work schedule including nights, weekends, holidays, and peak times

Responsabilités

• Welcoming pet parents and pets with a positive interaction
• Organizing and processing check-ins and check-outs
• Walking dogs for drop-off and pickup and coordinating suite placement
• Answering calls, voicemails, and emails promptly
• Completing cashier and point of sale operations
• Maintaining lobby cleanliness and pet areas
• Assisting veterinary team liaison for appointments and arrivals
• Handling harnesses at check-in/out

Connaissances

Customer service

Communication

Team player

Problem solving

Flexibility

Pet handling

Description du poste

Pet Paradise is hiring a Front Desk Associate in Orlando. You will warmly welcome pet parents and their guests, manage check-ins/outs, coordinate suite placements, and maintain a clean lobby. You’ll handle calls and emails, perform cashier duties, and liaise with the veterinary team to support appointments and arrivals.

The role emphasizes customer service, teamwork, and flexibility to work varying shifts. Competitive starting wage with planned increases and a spectrum of employee perks and