Front Desk Associate — Pet Care & Growth Path

Pet Paradise; Palm City (FL); Presencial; USD 21.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Advancement

Leadership Academy

Dog Training Scholarship

Grooming Scholarship

Pet Day Camp

Free Pet Boarding

DailyPay

Vet Care Discount

Pet Adoption Assistance

Fitness Reimbursement

PTO

Descripción de la vacante

Pet Paradise in Palm City is seeking a Front Desk Associate to warmly welcome pet parents and their guests. You will manage check-ins/outs, coordinate suites, and assist with daily guest services in a pet-friendly resort environment.

Responsibilities include answering calls and emails, processing payments, and maintaining lobby cleanliness. The role requires physical work, animal interaction, and flexibility to work varied shifts, including weekends and holidays.

Formación

• 1–2 years in a customer service role
• Able to work with urgency while delivering service
• Cheerful, friendly, and team-oriented
• Strong written and verbal communication; detail-oriented
• Able to lift up to 60 lbs and perform physical tasks
• Flexibility to work nights, holidays, weekends and peak times

Responsabilidades

• Greet pet parents and guests with a friendly, positive attitude
• Manage check-ins and check-outs for guests
• Walk dogs for drop-offs/pickups and coordinate suite placement
• Answer phones, voicemails, and emails promptly and professionally
• Process cashier and point-of-sale transactions
• Coordinate with pet parents and resort leadership on requests
• Maintain cleanliness of entrance, lobby, and restrooms
• Support cat room and routine care as assigned
• Liaise with veterinary service team regarding appointments
• Assist with harnessing at check-in/out
• Prepare set-ups for pet suites and ensure readiness
• Familiar with different types of harnesses

Conocimientos

Customer service.

Communication skills

Detail oriented

Problem solving

Physical stamina

Descripción del empleo

Pet Paradise in Palm City is seeking a Front Desk Associate to warmly welcome pet parents and their guests. You will manage check-ins/outs, coordinate suites, and assist with daily guest services in a pet-friendly resort environment.

Responsibilities include answering calls and emails, processing payments, and maintaining lobby cleanliness. The role requires physical work, animal interaction, and flexibility to work varied shifts, including weekends and holidays.