Front Desk & Pet Care: Growth & Perks

Pet Paradise; Saint Augustine (FL); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Advancement opportunities

Dog Training Academy scholarship

Grooming Academy scholarship

Pet Day Camp complimentary

Pet boarding discounts

On-demand pay (DailyPay)

Veterinary care & grooming discounts

Adoption assistance

Fitness reimbursement

Paid time off

401(k) with match

Health, dental & vision insurance

Employee Assistance Program

Job summary

Pet Paradise in St. Augustine seeks a Front Desk Associate to welcome guests and manage daily guest interactions. You will handle check-ins/outs, coordinate pet accommodations, and respond to calls and emails with a care-focused approach.

Ideal candidates have 1–2 years in customer service, strong communication, and the ability to work physically and in a team. This on-site role includes benefits, advancement opportunities, and pet-friendly perks.

Qualifications

• 1–2 years in a customer service role (e.g., Customer Service, Call Center, Receptionist).
• Strong written and verbal communication with attention to detail.

Responsibilities

• Welcome pet parents and their pets with a friendly, helpful demeanor.
• Manage check-ins and check-outs; coordinate suite placement.
• Answer phones, respond to voicemails and emails promptly and professionally.
• Handle cashier/ POS operations and assist with requests from guests and leadership.

Skills

Customer service

Written & verbal communication

Problem solving

Team attitude

Job description

Pet Paradise in St. Augustine seeks a Front Desk Associate to welcome guests and manage daily guest interactions. You will handle check-ins/outs, coordinate pet accommodations, and respond to calls and emails with a care-focused approach.

Ideal candidates have 1–2 years in customer service, strong communication, and the ability to work physically and in a team. This on-site role includes benefits, advancement opportunities, and pet-friendly perks.