Pet Care Front Desk — Growth Path, Day Camp Perks

Pet Paradise; Huntsville (AL); On-site; USD 15,000 - 22,000; Full time

Benefits offered by this job

Advancement opportunities

Unleashed Leadership Academy

Dog Training Academy scholarship

Grooming Academy scholarship

Pet Day Camp

DailyPay

Pet care discounts

401(k) with company match

Health, Dental and Vision Insurance

Paid Time Off

Fitness Reimbursement

EAP

Job summary

Pet Paradise in Huntsville, Alabama is looking for a friendly Front Desk Associate to welcome pet parents and their guests at check-in and check-out.

You will handle phone calls, emails, cashiering, and coordinating suites, while ensuring a positive first impression and smooth operations for our resort guests.

We offer advancement opportunities, leadership training, paid time off, benefits, and a team‑oriented work environment across locations.

Qualifications

• Minimum 1–2 years in a customer service role.
• Must communicate clearly and be detail oriented.
• Cheerful, friendly, and team‑oriented attitude.
• Strong written and verbal communication skills.
• Ability to handle physical tasks and pet handling.

Responsibilities

• Welcome pet parents and guests at check‑in and check‑out.
• Organize and process front desk operations and payments.
• Walk dogs for drop offs and pickups and coordinate suites.
• Answer calls, respond to voicemails and emails promptly.
• Maintain lobby cleanliness and assist with facility needs.

Skills

Customer service

Communication

Teamwork

Problem solving

Attention to detail

Physical stamina

Tools

POS systems

Job description

Pet Paradise in Huntsville, Alabama is looking for a friendly Front Desk Associate to welcome pet parents and their guests at check-in and check-out.

You will handle phone calls, emails, cashiering, and coordinating suites, while ensuring a positive first impression and smooth operations for our resort guests.

We offer advancement opportunities, leadership training, paid time off, benefits, and a team‑oriented work environment across locations.