Front Desk Associate - Pet Care & Growth Pathways

Pet Paradise; Murfreesboro (TN); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Advancement

Leadership Academy

Dog Training Academy

Grooming Academy

Pet Day Camp

Pet Boarding Discounts

DailyPay

Veterinary/Grooming Discounts

Adoption Assistance

Wellness Benefits

401(k) with Match

Job summary

Pet Paradise is seeking a Front Desk Associate in Murfreesboro to warmly welcome pet parents and guests, manage check-ins/outs, and coordinate suite placement for canine guests. You’ll handle calls, emails, and cashier functions while upholding a high standard of care.

The role offers advancement through our Unleashed Leadership Academy, grooming and training scholarships, pet day camp perks, and benefits for full-time staff. Must enjoy working with pets and people.

Qualifications

• 1–2 years in a customer service role (customer service, call center, receptionist)
• Cheerful, friendly, team-oriented attitude
• Strong written and verbal communication; attention to documentation
• Enjoys problem solving to provide premier guest experiences
• Physically able to perform pet handling, lifting up to 60 lbs
• Flexibility for shifts including days, nights, weekends, holidays

Responsibilities

• Welcome pet parents and guests with a friendly greeting at the resort entrance
• Process check-ins and check-outs and coordinate suite placement
• Walk dogs and assist with drop-offs for pickups
• Answer calls, voicemails, and emails promptly and solve problems
• Handle cashier and point-of-sale transactions
• Maintain lobby cleanliness and assist with cat room and front‑desk routines

Skills

Customer service

Positive attitude

Communication skills

Problem solving

Physical fitness

Flexible schedule

Job description

Pet Paradise is seeking a Front Desk Associate in Murfreesboro to warmly welcome pet parents and guests, manage check-ins/outs, and coordinate suite placement for canine guests. You’ll handle calls, emails, and cashier functions while upholding a high standard of care.

The role offers advancement through our Unleashed Leadership Academy, grooming and training scholarships, pet day camp perks, and benefits for full-time staff. Must enjoy working with pets and people.